You will be notified of the status via email once your return/exchange has been received. We cannot accept goods that have been washed or worn (this doesn't include trying the item on). Because Studiohouse releases limited runs and preorders, we cannot accept returns longer than 60 days after the original order date.
At this time, we do NOT provide return shipping labels; it will be the responsibility of the customer to pay for shipping the item back to us. In turn, we will ship the exchange back to the customer at our cost. In the case of a return for store credit, we will issue a gift card for the amount of the item minus any discounts used. We do not refund shipping in this case as this is a service that has already been rendered and cannot be recovered.